International Student (January 2023 Intake)

 

A warm welcome to Singapore Management University!

All successful applicants who have accepted SMU’s offer are required to register as students of the University before commencing their studies in January 2023. You must complete the registration formalities (both Part 1: Online Matriculation and Part 2A: Online Identity Verification) according to the schedule below.

NOTE:
- This matriculation exercise is only applicable to students who are commencing their studies in January  2023.
- Applicants who have just accepted the offer would need to allow 3 working days before proceeding to perform online matriculation.

Step 1 – Apply for Student's Pass

Apply for Student's Pass
In accordance with the Immigration Act, any foreigner who is not a Singapore Permanent Resident, and wishes to study at SMU, is required to apply for a Student's Pass.

The SMU Graduate Programme Office will send you an email on the Student's Pass application procedures. Kindly email your respective Programme Office/Manager for enquiries on student's pass matters.

Completion of Formalities (COF) and Student Pass collection (applicable to PG International students only)

Effective Jan 2023, the PG Completion Of Formalities (COF) exercise will be combined together with exchange and UG groups. Details on the COF and Student Pass collection are:

COF and Student Pass Collection
Completion Of Formalities (COF) 9 Jan 2023
Student Pass collection 18 Jan 2023
Venue SMU Admin Building level 4

1.    You are advised to make an appointment directly with ICA first.
2.    If your appointment date at ICA to carry out the formalities is earlier than 9 Jan 2023, you are encouraged to attend that at the ICA venue directly.
3.    For those with appointment dates later than 9 Jan 2023, please attend the SMU on-campus Completion of Formalities exercise (details mentioned above).
 

Step 2 – Make Admissions-related Fees Payment (at least 2 days prior to Step 4)

Login to Applicant's Self-Service (https://eservices.smu.edu.sg)
Navigation Path: Self-Service > Online Matriculation > Make Online Payment

Make non-refundable admissions-related fees (i.e. Application Fee/Optional Fee/Programme Fee Deposit/Registration Fee)*  via online payment**. Kindly allow 2 working days for payment to be updated in the system (e.g. If you wish to matriculate on 7 Nov 2022, you will need to pay the admissions-related fees by 2 Nov 2022).

*One-time non-refundable admissions-related fees (i.e. Application Fee/Optional Fee/Programme Fee Deposit/Registration Fee). 

**The online payment of admissions-related fees can be made via Applicant's Self Service. Debit / Credit issued by MasterCard / Visa are accepted. You may check the payment status via Applicant's Self Service (Student Admission or Online Matriculation > View Payment Status).
Step 3 – Update / Verify Personal Data

Login to Applicant's Self-Service (https://eservices.smu.edu.sg)
Navigation Path: Self-Service > Online Matriculation > Confirm Personal Data

Please take some time to update/verify your personal data as captured in the official records (e.g. confirm your full name, including its sequence or comma, as per your NRIC / Passport). For any inaccuracies, please email to your Programme Office for update, before you matriculate online.

If there is a change of citizenship status / new passport / new Re-entry Permit (SPR) / change of official name, please email your new official documents to the respective Programme Office for verification and update, before you matriculate online.

It is important for the University to maintain accurate data in case of emergencies.

Step 4 – Part 1 of Matriculation: Online Matriculation

Login to Applicant's Self-Service (https://eservices.smu.edu.sg)
Navigation Path: Self-Service > Online Matriculation > Matriculate Online
Do ensure that you have completed Step 1 and Step 2, at least 2 working days before you proceed with this step. Kindly ensure that all matriculation information is accurate.

Note: Please take note of the generated Student ID number (displayed at the acknowledgement page) after you have successfully matriculated. The Student ID number (also known as Campus ID number) will be referenced throughout your studies at SMU.

IMPORTANT: For students below 18 years old, please print out the indemnity form for submission during Part 2B: SMU Student Card Collection.


Part 1 – ONLINE MATRICULATION

 

 

 

Online Matriculation 
15 November 2022, 9.00am to 1 December 2022, 5.00pm (SGT)

MSc in Management  (MiM)

Master of Human Capital Leadership (MHCL)

Master of Business Administration (MBA)

MSc in Innovation (MI)

MSc in Communication Management (MCM)

Master of IT in Business (MITB)

MSc in Economics (MSE)

MSc in Financial Economics (MSFE)

Please pay the non-refundable admissions-related fees 2 working days before performing the online matriculation.

E.g. If you wish to matriculate on 7 Nov 2022, you will need to pay the admissions-related fees by 2 Nov 2023.
(You may experience slowness when many students are matriculating at the same time, please matriculate early.)
Step 5 – Activate SMU Computer Account

Login to Applicant's Self Service (https://eservices.smu.edu.sg)
Navigation Path: Self Service > Online Matriculation > Activate SMU Computer Account

Please remember your new SMU Username and Password. You will require your SMU computer account to access SMU's network resources such as the student portal OASIS as well as the campus email.

Do check your SMU Email Account frequently  (after you have matriculated and activated your SMU Computer Account online) so as not to miss out on important information from the University, which will be sent only to your SMU email account, NOT your personal email account. You must use your SMU Email Account henceforth for future email correspondences. This will enable us to know that you are a bona fide matriculated student before replying you. Check your SMU Email Account via http://live.smu.edu.sg on a regular basis.

Step 6 – Upload Photograph
Login to Applicant's Self-Service (https://eservices.smu.edu.sg)
Navigation Path: Self Service > Student Admission > Upload Photo
 

Applicants who have provided their photograph to SMU earlier will NOT need to re-submit, unless the photograph uploaded previously does not meet SMU's specification and is rejected (you will be notified via email). Approved photographs will be used for official records and for printing onto the SMU Student Card, which will be issued to you during SMU Student Card Collection. Do note that once the photographs are approved, no changes are allowed.


ONLINE PHOTOGRAPH SUBMISSION

All photographs must be submitted online according to the schedule given below. Please check your email regularly in case you need to re-submit your photograph (photographs may be rejected if they do not meet SMU's specifications).

All photographs must be submitted online by 1 December 2022, 5.00pm (SGT)

MSc in Management  (MiM)

Master of Human Capital Leadership (MHCL)

Master of Business Administration (MBA)

MSc in Innovation (MI)

MSc in Communication Management (MCM)

Master of IT in Business (MITB)

MSc in Economics (MSE)

MSc in Financial Economics (MSFE)
Step 7 – Part 2A of Matriculation: Online Identity Verification
All matriculated students are required to have their identity verified before they enroll at SMU. As part of SMU's digitalization efforts, we have integrated our student information system with the Singapore government's consent-based MyInfo for Singpass users, which removes the need for the manual verification of identity documents. Non-Singpass users will need to submit their identity documents online for manual verification.
 

Part 2A: ONLINE IDENTITY VERIFICATION

Login to Student Portal OASIS (https://oasis.smu.edu.sg)
Navigation Path: My Checklists > Pre-Term Activities > ID Verification
(Do ensure pop ups are allowed in your browser settings)

 

 

 

Online Identity Verification

15 November 2022, 9.00am to 1 December 2022, 5.00pm (SGT)

MSc in Management  (MiM)

Master of Human Capital Leadership (MHCL)

Master of Business Administration (MBA)

MSc in Innovation (MI)

MSc in Communication Management (MCM)

Master of IT in Business (MITB)

MSc in Economics (MSE)

MSc in Financial Economics (MSFE)

For Singpass Holders (Automated ID Verification): Recommended Approach

Step 1 Click on the “Verify with MyInfo” button.
Step 2 Login to Singpass with your Singpass credential.
Step 3 Click the “I Agree” button.
Step 4 Click the “Confirm” button to end the process.

For Non-Singpass Holders (Manual ID Verification):

Step 1 Click on the “Verify Manually” button.
Step 2

Submit a photograph of yourself (selfie) holding your passport and ICA Student Pass*/MOM Work Pass* (also refer to important notes below). This assures SMU that the ID holder is indeed the person that is enrolling to SMU, and you are currently holding the said ID in your possession.

​*Note: Students who are overseas, especially International Students, who are unable to convert their IPA letter to the ICA student pass/MOM work pass as yet may complete this step at a later time after collection of student pass from Singapore ICA or work pass from MOM, in which special ad hoc arrangements will be made for the SMU student card collection. Student should continue with the other/remaining activities as outlined in this matriculation webpage. 

Selfie-IS
Step 3 Submit scan copy (front and back) of your ICA Student Pass/MOM Work Pass and scan copy of Passport (bio-data page).
Step 4 Upon submission, SMU will verify your selfie against your identity document that you have submitted during the ID verification process as well as your uploaded photograph as described under Step 6.
 

Important Notes for Manual ID Verification:

  • Your face must be clearly shown and not covered by the paper or ID;
  • The ID captured must be clear enough for SMU to be able to:
    • see your face in the passport and read the information therein (Passport number, Name, Nationality and Date of birth) as well as
    • see the serial code in the top left-hand corner of the ICA student pass and read the details therein (FIN number and Validity period); and
  • Do not edit or manipulate the selfie photograph.

Note: Should you have further queries or encounter issues, please take a screenshot and email to: matriculation [at] smu.edu.sg ​
Step 8 – Update Bank Information

In line with Singapore’s continuing effort towards productivity improvement, the University is moving towards electronic payments as the principal mode of transaction between students and the University. As such, all students matriculating  are encouraged to provide their Singapore based bank account details.

You will need to setup your “Receiving Bank Account” in OASIS . The “Receiving Bank Account” is the account that you would like to receive payment from the University. This could be in the form of Bursaries, Scholarships, Stipends, Expense claims and other forms of official payment. Please note that the receiving bank must be under your name.  It could be a joint account but student must be one of the account holder.

Note: The “Paying Bank Account” is not applicable for Postgraduate Professional Programmes students.

Steps to add “Receiving Bank Account” details

Please ensure that you have the following information on hand before filling up your “Receiving Bank Account” details in OASIS:

  1. Name of bank
  2. Your bank account number
  3. Your name as reflected in your bank statement or bank book
  4. A clear softcopy of your bank statement or bank book in PDF which shows name of bank, your name and account number on your computer for upload (for verification by Office Of Finance)
IMPORTANT:

The bank account must be under your (student) name. Joint account is acceptable. Your (student) name, the name of bank, and bank account number updated in OASIS must be shown in the softcopy of your bank statement or bank book being uploaded. Payment will only be made to bank account. Credit card is not allowed. Please ensure correct account number is provided to prevent delay in processing. You can use the same bank account for Receiving (from SMU) and Paying (to SMU).

Login to Student Portal OASIS (https://oasis.smu.edu.sg)
Click on the Navigation Path by order of: Finance & Admin > Fee Matters and Financial Assistance Schemes > Account Inquiry > Maintain Bank Accounts > Add Receiving Bank Account > Fill in the relevant details > Submit.

Note: As the “Paying Bank Account” is NOT applicable for Postgraduate Professional Programmes students, the section on “Paying Bank Account” is NOT required.
Should you have any questions, please submit a request @ https://ofnsupport.smu.edu.sg/hc/en-us/requests/new.
Step 9 – Register Online Password Reset Service

By registering for this service, students can reset their password online anytime, anywhere, if they have forgotten their password.

Online Password Reset Service

Step 10 – Important Information on Fee Matters & Financial Services

Please click on the following links for information:

Step 11 – Other Important Information

Please click on the following links for information:

Step 12 – Attend Key Activities
12.1 Attend PGPP Orientation Briefing and Programme Orientation 
 

The PGPP Orientation common briefings will be conducted on campus (face-to-face session) on 6 January 2023 (Friday), from 9am to 11.45am at Mochtar Riady Auditorium @ SMU Admin Building level 5.

PGPP Orientation Briefing

 

6 January 2023 (Friday)
9am to 11.45am
Mochtar Riady Auditorium

 Welcome Address by Associate Provost, Postgraduate Professional Education
Meeting SMU key support offices
Other activities

 

More event details will be sent to students in December 2022, thus please keep a lookout for the information via your SMU email account, including whether your SMU student card will be ready for collection (with conditions met) on the date of orientation briefings.

In addition, do look out for regular email updates from your respective programme offices on the other academic and career services briefings, pre-term workshops, and other team-building activities that may be applicable to you as well! 
12.2 Attend Other Pre-term Activities
 

An invite will be sent to students about a week before the event proper. For activities that are face-to-face (F2F), your Programme Office will be in touch with you with the details such as the venue nearer the date. Please keep a lookout for the information via your SMU email account. Time in SGT.

Programme Date/Time Event
Lee Kong Chian School of Business

MBA

7 January 2023 (Saturday), 1.00pm to 3.30pm

Team Building
7 January 2023 (Saturday), 3.45pm to 5.30pm Programme/Academic Briefing 
7 January 2023 (Saturday), 6.00pm to 7.30pm

Welcome Reception

MHCL, MCM, MI

 

 7 January 2023 (Saturday), 1.00pm to 3.30pm Team Building
7 January 2023 (Saturday), 3.45pm to 5.15pm Programme/Academic Briefing 
7 January 2023 (Saturday), 6.00pm to 7.30pm Welcome Reception
MiM

6 January 2023 (Friday), 2.30pm to 4.30pm

Venue: Function Room 6.1 @ SMU Admin Building level 6

Academic & Career Services Briefing

An overview of the programme:
• Programme Structure
• Curriculum Requirement
• Academic Policies
• Career Services
7 January 2023 (Saturday), timing and venue TBC Teambuilding
School of Economics
MSE, MFSE TBC TBC
School of Computing and Information Systems  
MITB 7 January 2023 (Saturday), 9.00am to 1.00pm Career Planning Strategies
12  January 2023 (Thursday), 9.00am to 1.00pm Interview Skills
Step 13 – Part 2B of Matriculation: SMU Student Card Collection
The SMU Student Card serves as a form of student identification throughout your study at SMU. The contactless card will need to be used to access various campus buildings and facilities such as seminar rooms, classrooms, library, gymnasium, etc.
 

Part 2B: SMU STUDENT CARD COLLECTION

Eligible students will be invited to collect their SMU Student Card personally as indicated below.

Collection Venue (Campus Map) Collection Date and Time
SMU Admin Building - Level 4
Admin Function Room 4.1 and 4.2		 Friday, 6 January 2023
11:00am - 2:30pm
SMU Admin Building
Level 3 Foyer		 Saturday, 7 January 2023
12:00pm - 2:30pm

SMU Admin Building - Level 4
Executive Seminar Room 4.2

 Monday, 9 January 2023
10:00am - 4:00pm

IMPORTANT:

  • Only students who have completed Part 2A of the matriculation process - Identity Verification will receive SMU's email invite (including a QR code) to collect their SMU Student Card.
  • You will need to present the email with QR code when collecting your SMU Student Card. Instructions on how to configure your SMU Email on your mobile device will be sent to you before the collection.
  • Student Card can only be collected personally by the student. Collection via proxy (such as friend, representative or family members) is not allowed.
  • Pending the collection of their SMU Student Card, students should still proceed with the other/remaining activities (e.g. register for classes), which are not contingent on the card collection.
Step 14 – Register for Courses

At SMU, courses are mostly pre-assigned to postgraduate students except for selected open courses or electives which may require self-registration.

For programmes under the Common Academic Calendar, the tentative period for self-registration of open courses and electives is 16 December to 30 December 2022 (subject to changes) on a first-come-first-serve basis. More information will be released nearer the date.

For programmes that are not under the Common Academic Calendar, the respective Programme Office will be in touch with you regarding the dates of self-registration of courses (if applicable).

Step 15 – Complete Online module 'Supporting a Harassment-Free Environment' Module, Libraries Learning Activity 1 & 2 and SMU Code of Student Conduct and Academic Integrity

More information will be sent to you via your campus email in December 2022, on how you can access the following compulsory eLearn modules, to be completed (at your own time), within the month of January 2023:
Login to eLearn (https://elearn.smu.edu.sg)

15.1

Complete mandatory online module 'Supporting a Harassment-Free Environment'
 

For more information and resources, visit https://voices.smu.edu.sg/
Navigation Path: eLearn > PG Student Orientation Course > Supporting a Harassment Free Environment

Please look out for an email notification to complete this online component on eLearn in December 2022. If you have problems accessing eLearn, please email to elearn [at] smu.edu.sg for assistance.
15.2 Complete mandatory online SMU Libraries Learning Activity 1 & 2
 

Navigation Path: eLearn > PG Student Orientation Course  > SMU Libraries Learning Activity 1 & 2 (Approximate duration: up to 2 hours)

Please look out for an email notification to complete this online component on eLearn in December 2022. If you have problems accessing eLearn, please email to elearn [at] smu.edu.sg for assistance.
15.3

Read and acknowledge the SMU Code of Student Conduct and Academic Integrity
 

The Code of Student Conduct serves to guide students’ conduct in both the academic and non-academic aspects of their University life by providing an overview of the behaviour generally expected of them as a member of the University community. It is mandatory for every student to read and acknowledge the document. Navigation Path: eLearn > PG Student Orientation Course > SMU Code of Student Conduct and Academic Integrity

Please look out for an email notification to complete this online component on eLearn in December 2022. If you have problems accessing eLearn, please email to elearn [at] smu.edu.sg for assistance.
Prior to Start of Term

Verification of Academic Documents (Compulsory)

All matriculated students will be required to submit their academic documents* for verification by the start of Term 1. The instructions will be emailed to you, on how you can complete the verification process via one of the following ways:

  1. To mail notarized certified true copies/originals of your academic documents to the respective SMU Graduate Programme Office.
  2. To email certified digital versions /originals of your academic documents directly from your university to the respective SMU Graduate Programme Office.

The programme office or admissions office will also advise whether there is an option for you to make an appointment to do the verification in person at SMU.

*Academic documents refer to your Bachelor’s degree scroll/certificate, Bachelor’s degree transcripts, and other relevant academic documents when applicable, such as for your Master’s degree (if any), and GMAT/GRE/TOEFL/IELTS score reports if these are requested by the programme office for verification.

Start of Term (9 January 2023)

Student Portal OASIS

OASIS (https://oasis.smu.edu.sg) stands for On-Line Access to Student Information System and hosts various self-service services under different categories such as BOSS, Academic, Finance & Admin, Campus Life & Exchange, Careers & Community Service. Only students who have matriculated and activated their SMU Computer Account can access OASIS.

You are strongly advised to log in to OASIS regularly so that you do not miss out on the important announcements and services throughout your study life.

If you need assistance in accessing or using OASIS, please contact:

IT Help Centre

Singapore Management University
Basement 1, School of Accountancy
Singapore 188065
Tel: +65 6828 0123
Email: helpdesk [at] smu.edu.sg

Operating Hours
Mon – Fri: 8:30am -7:00pm (Last walk-in 6:30pm)
Closed on Sat, Sun and Public Holidays

Reminder

After you have matriculated and activated your SMU Computer Account online, you will be able to access your SMU Email Account. Please check your SMU Email Account via http://live.smu.edu.sg on a regular basis, in order not to miss out on important information from the University.